Incorporating patient education into your EMR/EHR system

As you can see from the chart below, there are many certified EMR/EHR software solutions available for eligible professionals and hospitals.

    Customers Users
1 eClinicalWorks 70,000 410,000
2 McKesson 40,000 200,000
3 Practice Fusion 17,000 150,000
4 CureMD 29,345 143,423
5 Allscripts 8,800 160,000
6 Greenway 13,000 100,000
7 Cerner 10,000 55,000
8 Kareo 25,000 7,000
9 Epic 295 273,000
10 iPatientCare 8,947 54,380

For your convenience, we’ve highlighted a few of today’s most popular systems, and the respective strategy for incorporating patient materials into each system. Please note that the links below will direct you to external websites.


The Patient Portal, powered by eClinicalWorks, provides a secure communication channel between you and your patients and allows patients to be proactive in the management of their own health. They can review their personal health records (PHR), view lab results, request refills of authorized prescriptions, request referrals, request education material, or simply ask general questions. Fully integrated with the healow app, patients can access their patient portal account securely and manage their family’s healthcare anytime, anywhere.


For patients who have moderate-to-low levels of disease severity, there is an ongoing need to improve the patient's compliance, education, and understanding of how to maintain wellness. These individuals are not typically enrolled in a high-intensity care management program, yet they need to remain activated and engaged to prevent escalations of their conditions. Emerging patient education tools and solutions aim to provide ongoing educational and motivational support in an electronic format. For an organization with value-based contracts, these tools provide a low-cost, highly effective way to help patients self-manage and control their conditions—and to recognize any signs of deterioration.

Practice Fusion

Practice Fusion makes fulfillment of Meaningful EMR Use: Menu Criteria 3- Patient-Specific Education simple. We have joined forces with a leading patient-education portal to make access simple. The system is based on the diagnosis that you enter for your patients. When assigning a diagnosis to a patient, you simply click the Patient Education button. This will produce a website with the pertinent information. You can share the website with your patient or, as a further service, print the materials for them. 

It is important to remember that each EMR/EHR platform varies significantly in functionality and design. Please contact your EMR/EHR system administrator or the Regional Extension Center near you with system-specific questions beyond what is shown.